Case studies
These case studies show how we help companies move from uncertainty, inefficiency, or stalled change into clarity, coordination, and reliable delivery.
Whether it’s building a PMO, stabilising a failing programme, aligning global teams, or scaling operations across markets, the patterns are the same: clean structure, calm leadership, and a way of working people can actually commit to.
​
These examples span enterprise clients, AI consultancies, digital agencies, and large-scale learning organisations — all facing the same underlying challenge: growth outpacing structure.
Case Study: Building delivery infrastructure for an AI consultancy in scale-up mode
Attercop is a fast-growing AI consultancy with world-class engineers and an expanding client base; from enterprise data projects to proof-of-concepts for private equity portfolio companies. But as demand accelerated, the business needed a stronger operational backbone: clear delivery frameworks, visibility across projects, and scalable processes that could grow with the pipeline.
Gold Project Management was engaged to establish that structure.
Working directly with the leadership team, we built a fractional PMO to coordinate projects spanning AI strategy, data science, and technical prototyping. We introduced consistent project charters, risk and assumption logs, SoW templates, and cross-functional cadence so that engineers, consultants, and partners could finally operate from the same playbook.
Alongside this, we supported the delivery of flagship initiatives; including AI strategy programmes, data-to-insight proof-of-concepts, and partner enablement workshops. This ensured each project had clear scope, success criteria, and measurable milestones.
Within the first quarter, Attercop moved from ad-hoc project oversight to structured visibility across its entire portfolio.
​
Predictability: Forecasting accuracy improved by an estimated 40% through standardised reporting and capacity planning.
​
Clarity: Every active engagement now runs against shared delivery templates and review cycles.
​
Scalability: The new PMO model enables Attercop to onboard multiple concurrent AI projects without compromising quality or control.
​​​
Today, Attercop’s delivery runs on the same principles it builds for clients: data-driven, transparent, and designed to learn and adapt.​​
I’ve had the pleasure of working closely with Mike, and it’s no exaggeration to say he is one of the best in the business. His ability to bring clarity to complexity is exceptional — whether navigating shifting priorities, coordinating cross-functional teams, or steering a project out of choppy waters with calm, structured precision.
What sets Mike apart is his rare blend of strategic thinking and hands-on pragmatism. He doesn’t just manage timelines; he builds momentum. He doesn’t just mitigate risks; he anticipates what others don’t yet see. And throughout it all, he communicates with a level of transparency, empathy, and professionalism that makes collaboration incredibly easy. I really have enjoyed working with him.
If you’re looking for a Project Manager who elevates every team he joins and consistently delivers outstanding results, I cannot recommend Mike highly enough. Anyone would be lucky to have him.
– Tiffany Wilcox
Co-founder, Attercop
Case Study: Creating a scalable launch system for Skillsoft
When Skillsoft expanded its instructor-led portfolio, the challenge wasn’t demand, it was delivery. Product, Enablement, and Operations were each running at full speed, but without a shared system to align content creation, trainer readiness, and go-live coordination. Deadlines were slipping, and duplication crept in across regions.
​
Gold Project Management was brought in to create order and consistency.
​
We worked across teams in the US, EMEA, and MEA to redesign the end-to-end process, from intake through to launch. A shared operating framework was introduced, combining a unified intake form, milestone-based scheduling in Smartsheet, and standardised checklists covering materials, trainer assignments, labs, and pricing approvals.
​
Alongside this, we simplified handovers between departments, introduced vendor options to absorb translation and instructional design workload, and coordinated regional pilots to validate the new process.
Within twelve weeks, Skillsoft moved from reactive firefighting to predictable delivery.
​
Visibility: All upcoming courses were tracked in a single live roadmap for the first time.
​
Speed: Average time from approval to launch reduced by 30%, driven by clear ownership and pre-defined review stages.
​
Scalability: New phases could now launch simultaneously across three regions with minimal disruption.
​
Engagement: Sales and Enablement teams adopted shared templates and reporting tools, cutting rework and misalignment.
​
What began as an operational bottleneck became a model for how Skillsoft could scale efficiently: predictable timelines, automated workflows, and a global delivery rhythm that keeps pace with growth.
"Michael and I met during a challenging time in an operational environment that had multiple competing priorities. Michael and his team worked closely with me on prioritising, managing and then resolving a mountain of issues and did so with humour and style.
I would love to work with Michael again. He brings energy, fun and solutions to business situations and worked with me, at pace, to resolve things. He is open to feedback, broad minded in getting things done and his flexibility was exceptional."
– Chris Neale
Chief Operations Officer, Skillsoft
Case Study: Turning a bespoke learning product into a scalable system at AVT Learning
AVT Learning asked Gold Project Management to help transform their ChangeLabs product from a one-off innovation into a repeatable, scalable learning solution.
​
What began as a creative concept had grown fast, but each client build still felt like starting from scratch. Teams were working hard—just not efficiently together.
Gold PM was brought in to bridge that gap.
​
We worked with AVT’s project, creative, and digital teams to map their entire delivery process and uncover where time and effort were being lost. Using those insights, we designed a single operating framework that standardised how ChangeLabs is built, reviewed, and launched.
​
That included developing reusable templates and workflows in Figma and their Learning Experience Platform, creating SOPs for briefing, version control, and quality checks, and introducing a RACI model so everyone knew exactly where responsibility sat. We also supported the rollout of Zoho to give real-time visibility into project progress and resource use, and advised on commercial modelling for modular pricing.
​
In just six weeks, AVT moved from manual, bespoke builds to a repeatable delivery system that scales.
​
Efficiency: Workflow duplication cut by around 25%, freeing creative and digital capacity.
​
Visibility: A single Zoho roadmap now tracks every build, change, and release.
​
Consistency: Standard templates and reusable components ensure every client experience aligns with the ChangeLabs vision.
​
By the end of the engagement, AVT had a product ready to scale—not just creatively, but operationally. What used to rely on individual expertise now runs on a shared, documented system built for growth.
"Michael and the team demonstrated exceptional professionalism, clear and consistent communication, and a proactive approach that inspired complete confidence in their ability to deliver.
​
Their insight, structure, and collaborative spirit made a real impact – I highly recommend him to anyone seeking a reliable and strategic project management partner."